I am a bilingual Community Manager (ENG/PTBR) with a passion for building inclusive communities.
My coworkers know me for my proactive approach and enthusiasm (plus funny memes).
I excel in teamwork, community interaction, and in creating memorable user experiences.
Proficient in moderating online platforms, social listening, content creation, crisis management, team leadership, and designing interactive Discord servers! 🎮🥰
Bridging Companies and Customers
- Social Listening
- Report on your brand's image online
- Track and analyze feedback
- Provide insights on community sentiment
- Creating opportunities for the community to provide feedback
- Advocacy
- Advocating for community needs
- Finding balance between business goals and customers desires
- Creating Resources
- Developing and maintaining FAQs
- Creating tutorials
- Keeping the community informed
Cultivating Community Engagement:
- Discord server design
- Create the best server for your community and business needs
- Ensure bots and auto-moderation run smoothly
- Gamification and more!
- Moderation and interaction
- Actively participate in discussions
- Create and enforce rules
- Lead a team of moderators
- Offer customer support
- Content creation and strategy
- Proficient with Canva and Photoshop
- Social media strategy
- Craft copies that align with your business' tone of voice
- Event planning
- Fostering connections
- Build rapport with your audience
- Experienced with ambassador or VIP programs
Social
Listening
Analyzing community sentiment online and providing valuable feedback.
User Experience
Insights into enhancing the user experience.
Strategy Development
Tailored content calendar to connect and engage.
Cat Person
I am obsessed with cats, especially my four fur babies. The one in the picture is Lunala. She thinks she can talk.
Ex-Hairstylist
I was a licensed hairstylist for 6 years before switching to community management!
(The picture is one of my old works)
FFXIV Fan
I met my husband through Final Fantasy 14. I asked him to teach me how to play Red Mage and now we're married!
Phone
+55 (61) 98131-1785
Email
bellacbrisky@gmail.com
Availability
9am to 5pm PST